Returns

Returns Policy

Damaged, Faulty, or Not Fit-for-Purpose Purchases are covered by our one-click fuss-free returns policy, whether you require an an exchange, credit, or refund.
To make a return:
1. Notify Fetch within 7 days of delivery via the Contact Us link below
2. Retain all original packaging
3. Ensure all components are ready for collection with the original receipt/invoice
4. On receipt of your claim we will reach out to discuss collection and whether an exchange, refund, or credit is required.
Contact us here.

Change of Mind or Not Quite Right Purchases are also covered by our one-click fuss-free returns policy.
To make a return:
1. Notify Fetch within 24 hours of delivery via the Contact Us link below
2. These items are to be returned as they were received, including packaging.
3. Items not suitably packaged for resale can not be accepted.
4. On receipt of your claim we will reach out to discuss collection/drop off and whether an exchange, or credit is required.
Contact us here.